In the section below, you will find a detailed description of how iDMC UK collects, stores, and uses personal information. This privacy statement applies to this website, which is administered by iDMC UK Ltd, 71-75 Shelton Street, Covent Garden, London WC2H 9JQ, with company registration number 12657338. It controls the website’s users’ privacy. This policy is intended to inform you about how we manage, process, handle, and secure your personal information while you browse or use this website, as well as your rights under applicable laws and regulations. If you do not agree to the terms of the following policy, you may decide to exit this website.

Policy key definitions

• “I”, “our”, “us”, or “we” refer to the business, iDMC UK Ltd.
• “You”, “”your”, the user” refer to the person(s) using this website.
• GDPR means General Data Protection Act.
• PECR means Privacy & Electronic Communications Regulation.
• ICO means Information Commissioner’s Office.
• Cookies mean small files stored on a user’s computer.

Processing of your personal data

Under the GDPR (General Data Protection Regulation) we control and / or process any personal information about you electronically using the following lawful bases. We are registered with the ICO under the Data Protection Register. If, as determined by us, the lawful basis upon which we process your personal information changes, we will notify you about the change and any new lawful basis to be used if required. We shall stop processing your personal information if the lawful basis used is no longer relevant.

Your GDPR individual rights

Under the GDPR your rights are as follows.

• the right to be informed;
• the right of access;
• the right to rectification;
• the right to erasure;
• the right to restrict processing;
• the right to data portability;
• the right to object; and
• the right not to be subject to automated decision-making including profiling.

You also have the right to complain to the ICO [www.ico.org.uk] if you feel there is a problem with the way we are handling your data. We handle all subject access requests in accordance with the GDPR.

Personal information we collect and what kind of information do we gather?

Booking Inquiry / Contact Information Form. In the event that you submit a booking enquiry or contact form on our website, we will collect the information you provide in the form, which is listed below.

Name

Email

Telephone Number

Country of Residence

The IP address from which you are submitting your inquiry Your question.

Unless otherwise stated, we collect the information you provide above solely for the purpose of communicating with you in relation to your request. Depending on your preference, we will communicate with you via email or telephone.

Personal information is any information that can be used to identify or contact a living individual. In the context of natural persons, an identifiable natural person is someone who can be identified both directly and indirectly by factors specific to the natural person’s social, cultural, physiological, genetic, mental, or economic identity, such as their name, location data, and identification number, or by factors specific to the natural person’s social, cultural, physiological and genetic identities, mental and economic identities, among other things. It is not considered Personal Information if the information has been anonymised in such a way that it can no longer be used to identify or contact a natural person.

When you use our travel services, we do collect some personal information about you, as well as information about any devices you use to access the services. Information which can be used to identify you personally includes your name, telephone numbers, mailing address, email address, and financial information, such as credit card information (in connection with online transactions). Provision of any extra personal information on your account is entirely optional, although it may become obligatory in order to utilise some of our services, such as when you complete a purchase online, in which case you will be prompted to provide it. If you interact with our website or communicate with us, we will automatically collect information regarding your interaction. This is the information that we receive from the devices that you use to access our website when you visit us. Information about the device, such as its unique device token, its type, and its advertising identification, may be included in this information. The location information from your mobile device may also be received by us, but you can disable the use of your location settings on internet browsers on the majority of mobile devices these days. We also collect information about your computer and connection, such as page view statistics, referral URL, browsing history, IP address, and web log information, among other things. As you navigate through our website and services, we may collect personal information about the pages you view, the links you click, and other actions you may take. We do this through the use of cookies, unique identifiers, web beacons, and other similar technologies.

Making a reservation with The iDMC UK Limited

Whenever you make a reservation for one of our services, we will require the following information from you, which we will collect and store in order to prepare the necessary paperwork for your services and to provide the best possible service to you:

• Name
• Address
• Country of Residence
• Date of Birth
• Telephone Number
• Email
• Passport Number
• Country issuing your Passport

The use and dissemination of your information

iDMC UK will only use your information for the purpose of conducting business with you and will never share your information with any third parties, with the exception of if you make a Booking with Hotel, Apartment, Villa, Rent a car company, Charter an aeroplane, Yacht, Helicopter or any other such services, in which case your information will be used in the following manner:

1) Following international compliance rules, we may share your information with third parties for contractual purposes only (i.e. signing of the lease agreement or any other agreement related to your reservation), such as a hotel booking, apartment booking, villa booking, transportation booking, restaurant booking, rail tickets booking, flight booking, chartering an aeroplane, helicopter, booking a yacht, or any other services.

2) Your information may be disclosed to local tax authorities in the jurisdictions where bookings are made or lease agreements are submitted for processing, if you have booked a private villa or any other services. This is in accordance with international compliance rules.

3) In order to provide the best possible service, we may share basic information (such as your name, telephone number, and email address) with our trusted Service Providers (such as car rental companies, travel agencies, yacht charter companies, aviation companies, and so on).

4) You have the right to access, rectify, and delete your personal information. Please contact us using one of the methods listed below to request a copy of the information we have about you, as well as to request that we correct or delete your information. To contact us by email, use the following address: info@internationaldmc.com

Obtaining personally identifiable information from other resources

It is our policy to combine personal information collected from you with other information obtained from third parties and to apply this information to your account information. Examples include collecting and using demographic information that is available in credit check information, additional contact information, credit bureau data, and information from an applicable jurisdiction, which is permitted by some applicable national laws, and using information from credit bureaus.

Social Media

Page content and other materials from this website may be shared on social media platforms without our consent. By permitting you to share pages and information from our website on social media sites, we may automatically receive access to personal information about you that these social media sites have collected, such as information about content you have liked or viewed, as well as information about advertisements you may have seen or clicked on. Unless you withdraw any connections or authorisations from the social media sites, you agree that we can share your video viewing information from social media sites for a period of at least two years if you grant us access to websites that contain video content. You have complete control over the personal information that you grant us access to through the privacy settings on social media sites, as well as the permission you grant us when you grant us access to the personal information that the social media site has about you that it has retained. By connecting your account with a social media account and granting us access to this personal information, you agree that we may collect, use, and retain information from these social media sites in line with this privacy statement. Other technologies, such as those found on social media sites, as well as different plug-ins, may be used. If you click on a link via a social media plug-in, for example, you will establish a connection with that social network site. Please note that if you give us with any personal information about another person, you must do so with that person’s permission. If you collect personal information from an individual, you should notify them of how we collect, use, store, and disclose that information in accordance with our privacy policy.

What we do with the personal information we acquire from you is explained below.

Many commercial interests and a variety of legal reasons are served by the usage of your personal information. We’ve summarised how we may use your information and the legal bases on which we may rely in the section below:

• In order to provide you with our travel services and to facilitate the fulfillment of your travel plan
• • In order to carry out a legally binding transaction with you or to meet our legal obligations
• In order supply account management and payment processing services,
• To continuously enhance, operate, and evaluate our services.
• To ensure the safety and security of our services
• To modify and customise any website material
• To get in touch with you about your account.
• To settle any disputes that may arise
• To assist you in troubleshooting any issues that may arise with your account.
• To collect any outstanding debts

If we need to contact you for any of the reasons listed above, we will do so by phone, email, SMS, or regular mail.

• It is our intention to make use of geolocation information in order to provide location-based services (i.e. search results and advertising)
• It is also possible that we will use your personal information to detect, prevent, mitigate, and conduct investigations into security breaches, fraud, and other illegal or prohibited activities.
• Some of our legitimate interests are pursued through the use of personal information (your rights and freedom does not outweigh these interests). We have safeguards in place to ensure that your rights are balanced against our interests.

Here are a few examples of our legitimate concerns:

• Trying to improve our services, such as reviewing any information associated with crashed or stalled site pages experienced by users, allowing us to fix any issues and ensure you have a better online experience while using our services;

• Customizing and getting better our advertising strategies in response to our advertising preferences.
• The sending of discount offers, special promotions, or surveys to your email address, if such contact is permitted by law.
• Making contact with you in the event of any current or public policy events that may have an impact on your ability to use our website and services (this may include letter writing or other public campaigns related to public policy).
• Your communication preferences will be used to tailor marketing messages, promotional offers, and service updates to you specifically.
• Tracking and analysing our open and click rates for email marketing campaigns such as newsletters and other similar communications.
• Ensuring that our website’s data and information security is constantly being improved

In addition, we may use your personal information, with your consent, to send you marketing materials via email, SMS, and telephone calls, to send you marketing materials from other third parties, and to provide you with customer service to personalise and tailor any third-party advertising that might be visible to you on third-party websites, to use your geolocation to provide you with location-based services, and to use any sensitive personal information to make transactions run more smoothly. Please keep in mind that you have the right to withdraw your consent at any point in time.

Your options regarding how we can use your personal information are as follows:

Marketing

In the event you no longer wish to receive marketing communications from us, you can unsubscribe at any time by clicking on the unsubscribe link at the bottom of any email you receive from us. Changing your communication preferences can be done directly from this page. We will not sell or disclose any of your personal information to third parties for their own marketing purposes without first obtaining your express consent to do so first.

Advertising

To opt-out of our advertising programmes, simply follow the instructions included with the advertisement or opt-out through one of the programmes listed in our user cookie notice, whichever is more convenient for you. Even after you have opted out, personalised advertising will no longer be displayed, but your personal information will continue to be collected in accordance with the terms of this privacy statement. We do not permit any third parties to collect or track personal information from our sites for the purpose of marketing their own products or services without our permission.

Methods by which you can gain access to, control, and correct your personal data

If you have the right to access, change, or delete your personal information that we have on file, iDMC UK Limited will comply with your request to do so. Please visit the contact us page linked and follow the on-screen instructions or email us on info@internationaldmc.comto request access and determine whether any fees are applicable, if any are permitted under applicable laws. Even in situations where you have the right to request access to, or to request the modification or deletion of, any personal information, we reserve the right, in certain circumstances, to deny you access or to refuse to modify or delete your personal information, in accordance with applicable laws. Please contact us if you would like us to stop processing your personal information, or if you would like us to stop using or disclosing your personal information for any of the purposes outlined in this privacy statement. Depending on whether you request that we stop processing your personal information or whether you revoke your consent for us to use or disclose your personal information for any of the purposes stated in this privacy statement, we may not be able to provide you with all of the customer care and support that we make available to our users in the future.

Keeping a record of your information

All of the information we collect is stored in databases that are managed by third parties (referred to as “Software Partners”) who have been certified as GDPR-compliant by the European Commission.

Cookies 

Cookies are used on our website in order to improve your overall experience. A cookie is a small piece of text that is sent to your browser by a website that you have visited in the previous session. It enables the website to remember information about your visit, such as your list of wants and other preferences, by storing information in cookies. We hope that this will make your next visit more convenient, and that our website will be more useful to you in the future. Using the internet would be a much more frustrating experience if it weren’t for the cookies that make it possible. A variety of functions are served by cookies. We use them to keep track of your preferences, to determine the number of visitors to a certain page, and to assist you in signing up for our services.

Marketing permission

Using the information you enter on this form, iDMC UK will be able to stay in touch with you and send you updates, news, and promotional materials from time to time. Please let us know if you prefer that we contact you via email. You can unsubscribe from our emails at any time by clicking on the unsubscribe link in the footer of any email you receive from us, or by emailing us at the address listed below. info@internationaldmc.com

How we may share your personal information with third parties

The following types of disclosures may be made to financial institution partners, third-party service providers, law enforcement or government authorities, as well as credit bureaus or credit reporting agencies, if permitted by law:

• To collaborate on the provision of services and content (i.e. customer support and transactions)
• For the purpose of aiding us in the detection, prevention, and elimination of potential fraud, illegal activities, and violations of our data security policies and procedures.